Lead Product Analyst - Send
Core
Lead Product Analyst driving product strategy and operational improvements for high-volume international money transfer customers to ensure verification predictability and service quality.
Role type
Lead Product Analyst (FinTech)
Builds
International money transfer product features and support operations
Domain
FinTech / Cross-border payments
Deliverable
product features
Required skills
SQL, Python, A/B testing, causal analysis, KPI setting, stakeholder management, first principles thinking
Preferred skills
Airflow, dbt, Looker, AI/machine learning techniques, predictive modeling, FinTech ecosystem knowledge
Responsibilities
Lead insight generation and impact tracking for verification processes; Analyze response times and service quality to define support scaling strategy; Identify high-risk customer segments to prevent churn; Partner with Product Managers to set KPIs and monitor feature impact on conversion and engagement.
Seniority
Senior, hands-on IC
