Lounge Host - CCR Lounge
Core
Provide 5-star hospitality service, serving food and beverages, managing customer interactions, and maintaining a clean lounge environment at Heathrow Airport.
Role type
Lounge Host (Hospitality)
Builds
Food and beverage service for airline passengers in airport lounges
Domain
Aviation / Airport Catering
Deliverable
product features
Required skills
Customer service, order taking, food safety compliance, cleaning and sanitation, inventory monitoring, complaint resolution, teamwork
Preferred skills
Multitasking in fast-paced environments, cultural awareness, adaptability, flexibility with shifts
Technologies
None
Responsibilities
Greet customers and create a welcoming atmosphere, take orders and serve food/beverages, handle customer complaints, clean and sanitize the lounge and kitchen areas, monitor and restock supplies, adhere to food safety and hygiene regulations
Seniority
Entry-level to Junior