Operativer Supervisor (m/w/d) Berlin
Core
Operative, organizational, and disciplinary leadership of security staff; customer care and acquisition; ensuring compliance with security policies and quality management.
Role type
Senior security operations supervisor
Builds
Security services and incident management for clients
Domain
Security services / Physical security
Deliverable
client delivery
Required skills
Team leadership, customer acquisition, incident management, policy compliance, instruction creation, PC/MS Office proficiency
Preferred skills
Prior team management experience, mentorship
Technologies
MS Office
Responsibilities
Lead and discipline security staff, support customer care and new business acquisition, ensure compliance with security guidelines and quality management, monitor security events and incident reporting, create and update service instructions
Seniority
Senior, hands-on IC
