Senior Logistics Analyst
Core
Own and oversee logistics and warehouse administration processes, ensuring consistent service delivery and operational excellence.
Role type
Senior logistics operations specialist (IC)
Builds
Operational reports, trend analysis, and performance insights
Domain
Logistics and supply chain operations
Deliverable
dashboards & analysis
Required skills
Root cause analysis, process optimization, ERP/CRM/FO/BO systems, Excel, stakeholder management, SLA/KPI monitoring
Preferred skills
Programming/app development, shared services center experience
Technologies
ERP, CRM, FO, BO, MS Office, Excel
Responsibilities
Monitor operational inflow, workload distribution, and backlog levels; Manage and drive the resolution of escalations; Lead complex issue investigations and implement preventive measures; Ensure accurate processing of inbound and outbound logistics transactions; Prepare operational reports and performance insights; Collaborate with management to identify capacity challenges and resource requirements.
Seniority
Senior, hands-on IC with coaching responsibilities