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[SO] Senior IT Business Analyst and IT Consultant

Tân Bình, Thành phố Hồ Chí Minh, vn💼 Full-time🗓 2026-08-28 → 2026-09-27

Core

Senior IT Business Analyst and Consultant building internal IT workflow applications for a 500,000-user organization by co-creating solutions with stakeholders and steering Agile delivery.

Role type

Senior IC IT Business Analyst / IT Consultant

Builds

Enterprise-grade workflow applications and next-gen workflow platform

Domain

Enterprise IT / Digital Transformation / Workflow Automation

Deliverable

production ML models | product features

Required skills

Requirements engineering, process modeling (BPMN/UML), backlog management, scope control, UAT planning, change management, product adoption tactics, SQL basics, dashboarding

Preferred skills

UX practices (wireframes, prototypes), AI concepts, low-code/no-code concepts

Technologies

BPMN, UML, Agile frameworks, SQL, Low-code/No-code platforms

Responsibilities

Engage customers to map processes and translate needs into epics, user stories, and acceptance criteria; Drive elicitation, refinement, and traceability of requirements including non-functional aspects; Co-create solution options, wireframes, and service flows with UX and engineering; Analyze legacy workflows and lead migration to target platforms; Orchestrate backlog grooming, sprint planning, and stakeholder alignment; Plan and run UAT, create user guides, and support post-go-live stabilization; Define adoption and quality metrics to steer product roadmaps; Coach junior BAs on analysis craft and Agile ways of working.

Seniority

Senior, hands-on IC with mentorship responsibilities

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