Sr. Staff Content Governance Lead
Core
Define and execute enterprise-grade governance frameworks for AI-powered content systems (Knowledge Atlas) to ensure trust, consistency, and scalability across Product Content.
Role type
Sr. Staff individual contributor (Content Governance Strategy & Operations)
Builds
Governance operating models, playbooks, validation workflows, and monitoring systems for AI-native content deployment.
Domain
Enterprise AI / Generative Content / Knowledge Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Content strategy, enterprise governance, information architecture, cross-functional influence, organizational change management, systems thinking, strategic planning, quality assurance, compliance management
Preferred skills
AI/generative content systems experience, product content/technical documentation background, taxonomy design, governance tooling familiarity
Technologies
ServiceNow, Content Management Systems, AI platforms
Responsibilities
Own governance strategy for Knowledge Atlas; establish content quality gates and standards; design governance operating models (RACI/RAPID); lead cross-functional alignment on metadata and compliance; build governance tooling and monitoring; develop team training and enablement; monitor governance health metrics.
Seniority
Sr. Staff, hands-on IC with strategic scope
