Porter
Core
Front-of-house guest services and luggage handling at a luxury city hotel.
Role type
Guest services associate (concierge/porter)
Builds
Guest arrival/departure experiences and seamless hotel operations
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Guest interaction, luggage handling, local area knowledge, upselling, multi-department coordination, physical strength for lifting, shift flexibility
Preferred skills
Manual driver's license, luxury service mindset
Responsibilities
Engage guests on arrival, departure, and during stay; receive and transport guest vehicles and luggage; provide local recommendations; interact with internal departments; upsell hotel products and services
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