Service Advisor - MB of Nashville
Core
Scheduling service appointments and selling additional service work to customers at an automotive dealership.
Role type
Service Advisor
Builds
Service repair orders and customer satisfaction
Domain
Automotive retail / Aftermarket service
Deliverable
client delivery
Required skills
Scheduling, cost estimation, customer communication, vehicle maintenance knowledge, regulatory compliance
Preferred skills
ASE certification, sales experience
Technologies
Maintenance menus, dealership management systems
Responsibilities
Schedule service appointments, provide written cost estimates, check repair progress, test-drive vehicles, advise customers on vehicle care, maintain customer satisfaction ratings
Seniority
Entry-level to Mid-level
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