TSMO & Traffic Management Center (TMC) Technician
Core
Hands-on transportation operations role supporting Traffic Management Centers (TMC), Traffic Incident Management (TIM), and Intelligent Transportation Systems (ITS) to improve roadway safety and mobility.
Role type
Transportation Operations Technician (TSMO/TMC)
Builds
Operational support for traffic management systems, incident response coordination, and ITS infrastructure deployment.
Domain
Transportation infrastructure and public safety operations
Deliverable
client delivery
Required skills
Traffic Management Center (TMC) operations, Traffic Incident Management (TIM), Intelligent Transportation Systems (ITS), emergency response coordination, multi-agency coordination, transportation technology utilization, field investigations, data analysis and reporting, training instruction
Preferred skills
TMC management experience, TIM trainer/instructor experience, NIMS and ICS knowledge, state DOT or emergency agency experience, IMSA/TIM Trainer/ATSSA/FEMA ICS certifications, technical training experience, field operations experience
Technologies
CCTV cameras, dynamic message signs (DMS), traffic detection systems, traveler information systems, automated warning systems, transportation management platforms
Responsibilities
Monitor roadway conditions and incidents using ITS technologies; coordinate incident response with law enforcement, fire, EMS, and towing partners; assist in incident detection, verification, and lane closure management; support development and maintenance of TMC standard operating procedures; assist in developing and delivering TIM training programs; work with engineers on the design and deployment of transportation systems and technologies; collect, analyze, and report transportation operations data; support operations during special events, emergencies, and severe weather.
Seniority
Mid-level, hands-on IC