H&M Responsable de département (Assistant.e gérant.e)
Core
Support revenue and profit goals for the department by creating plans to deliver the best customer experience, manage team development, and ensure operational excellence.
Role type
Department Manager (Assistant Store Manager)
Builds
Retail department operations and customer experience
Domain
Retail / Fashion
Deliverable
product features
Required skills
Revenue analysis, team management, visual merchandising, inventory management, loss prevention, performance coaching, scheduling, basic computer skills
Preferred skills
1-2 years of transferable experience, ability to lift 20 lbs, physical stamina for standing and repetitive movements, availability for evenings and weekends
Technologies
Basic software for navigation, data entry, and interaction
Responsibilities
Analyze and track KPIs for revenue and profit; manage team recruitment, training, and succession planning; ensure compliance with H&M standards and local laws; execute operational routines including delivery processing and price changes; prevent losses and ensure safety; provide store leadership in the manager's absence.
Seniority
Junior to Mid-level, hands-on IC