Rider Acquisition Team Leader
Core
Plan and manage rider fleet availability based on projected demand, oversee rider onboarding processes, and lead the Supply and Support teams to ensure operational efficiency and rider satisfaction.
Role type
Senior IC rider operations team leader
Builds
Rider supply chain and support infrastructure for a food delivery platform
Domain
Food delivery / Quick-commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Fleet planning, onboarding process management, team leadership, operational metrics analysis, market trend analysis, stakeholder coordination
Preferred skills
Business Intelligence tools, Python, R
Technologies
Excel, SQL
Responsibilities
Plan and manage rider fleet availability based on projected demand, oversee rider onboarding processes, track operational metrics for new riders, ensure communication channels and response quality for rider support, lead the Supply and Support teams, analyze labor market trends to anticipate fleet needs
Seniority
Senior, hands-on IC