House Attendant
Core
Maintains cleanliness and organization in public areas, back-of-house spaces, and guest corridors while supporting Room Attendants and ensuring luxury presentation.
Role type
House Attendant
Builds
Clean and organized hotel public and service areas
Domain
Hospitality / Housekeeping
Deliverable
physical/clinical work
Required skills
Attention to detail, time management, physical stamina, safety protocol adherence, guest service orientation
Preferred skills
Housekeeping or janitorial experience, bilingual Spanish/English, high school diploma
Technologies
PMS/APP systems, RFID scanning system
Responsibilities
Maintain cleanliness of guest hallways, elevators, stairwells, public restrooms, and service areas; Restock linen closets and housekeeping carts; Deliver requested items to guest rooms; Remove dirty linens, trash, and recycling; Report maintenance issues; Follow cleaning procedures and safety protocols; Assist with deep cleaning and floor care; Process and scan clean/soiled linens using RFID system; Maintain organization of storage rooms; Respond to guest requests; Support Room Attendants in room readiness; Maintain equipment and supplies; Clean lobby, rain mats, and entrance areas; Remove snow and debris; Respond to emergencies; Perform shoeshine duties; Move furniture and equipment; Clean windows, mirrors, and upholstery as assigned.
Seniority
Entry-level to Junior