Regional Operations Manager - Traffic Operations Center Services
Core
Oversee a staff of 50+ professionals in a Traffic Operations Center (TOC) to manage regional traffic management, traveler information, incident management, and signal operations for Virginia governmental agencies.
Role type
Senior Operations Manager (Transportation Infrastructure)
Builds
Regional traffic control systems, incident response plans, and operational reports for public safety agencies.
Domain
Transportation infrastructure and public safety operations
Deliverable
Dashboards & analysis
Required skills
Organizational management, staff supervision, contract management, performance auditing, technical writing, incident analysis, shift scheduling, conflict resolution, public relations coordination, system status monitoring
Preferred skills
Bachelor's in Business/Civil Engineering, 10 years relevant experience, 5 years supervisory experience in transportation/public safety, knowledge of traffic principles, report writing, Microsoft Office proficiency, radio/phone communications, regional road network familiarity
Responsibilities
Direct supervision of TOC operations staff, coordinate with client agencies on policy and incidents, maintain 24/7 equipment status awareness, develop special event response plans, write technical operations manuals, report on system efficiency and effectiveness, conduct personnel performance reviews and training
Seniority
Senior, hands-on IC with leadership responsibilities