Technical Support Officer (Domestic/Textile)
Core
Ensures adherence to legislation, codes of practice, and industry guidelines for non-food consumer products through pack copy validation, product specification oversight, and regulatory advisory services.
Role type
Senior IC regulatory compliance advisor (non-food consumer products)
Builds
Regulatory compliance documentation and client advisory services
Domain
Consumer goods / Regulatory compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Regulatory compliance knowledge, pack copy validation, product specification oversight, stakeholder engagement, technical sign-off checklist development, training and onboarding, client relations, technical competence maintenance
Preferred skills
Postgraduate qualification in regulatory affairs or quality management, professional certifications in compliance or QA, experience with advanced regulatory software, change management experience, mentoring technical teams, experience with large retailers or multinational brands
Technologies
Advanced regulatory software, digital compliance tools
Responsibilities
Prepare, check, question and approve pack copy/product specifications; Establish and maintain effective communication with clients, suppliers, and internal stakeholders; Provide advice and guidance on legislation and industry guidelines; Develop and maintain technical sign-off checklists; Conduct thorough reviews and approvals of regulatory work; Develop and maintain working instructions for training and onboarding; Contribute to the growth of the advisory business and maintain strong client relationships
Seniority
Senior, hands-on IC