Application Support Analyst
Core
Provide front-to-back production support for the global commodities in-house platform, ensuring critical functionality for pricing, risk management, settlements, and regulatory reporting.
Role type
Application Support Analyst
Builds
Supports the CIT platform for commodities trading, including Base/Precious Metals, Oil, Power, Natural Gas, Coal, Emissions, and Agricultural Commodities.
Domain
Financial Services / Commodities Trading
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
SQL, Windows infrastructure, PowerShell, incident logging, release management, system monitoring, functional issue resolution
Preferred skills
Python, commodities/PNL/Pricing knowledge
Technologies
SQL, Windows, PowerShell, Python
Responsibilities
Proactively monitor the system, configure the system, analyze and resolve production support technical and functional issues, field questions from traders and risk managers, log incidents, advise the core development team of necessary bug fixes, participate in first-line support rota including overnight batch issues, manage releases
Seniority
Mid-level, hands-on IC