Mansion Upkeep Ambassador
Core
Maintain luxury hotel property standards, manage guest room allocations, and support guest experience through proactive upkeep and communication.
Role type
Mansion Upkeep Ambassador (Housekeeping & Property Maintenance)
Builds
Clean, organized, and secure guest rooms and common areas for luxury hotel guests
Domain
Luxury Hospitality / Hotel Management
Deliverable
product features
Required skills
Cleaning and maintenance procedures, guest supply management, key and room allocation tracking, incident reporting, documentation accuracy, health and safety compliance, physical stamina, VIP guest service awareness
Preferred skills
Hotel Management education, first aid knowledge, emergency response protocols, multilingual communication
Technologies
Property management systems, incident logging tools, room status tracking software
Responsibilities
Clean and maintain assigned areas per standards, replenish guest supplies, manage room keys and allocations, report damages and maintenance issues, handle lost and found items, log security incidents, attend daily briefings, perform valet and laundry tasks
Seniority
Entry-level to Junior, hands-on IC