HÔTE D'ACCUEIL (H/F)
Core
Welcome customers, answer inquiries, and manage service operations including rentals and package pickups at a retail store.
Role type
Frontline retail associate
Builds
Customer service interactions and store service operations
Domain
Retail / Grocery
Deliverable
product features
Required skills
Customer service, handling customer inquiries, processing transactions, operating self-service equipment
Responsibilities
Greet customers and answer their questions, promote loyalty programs, manage service operations (rentals, package pickups), process specific orders and refunds, monitor self-service equipment functionality, welcome external partners
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