HÔTE D’ACCUEIL / CAISSE (H/F)
Core
Greeting customers at various contact points within the retail store, including in-store reception, checkout, and telephone reception, while managing returns, complaints, and click-and-collect services.
Role type
Retail cashier / Front-of-house receptionist
Builds
Customer service interactions and transaction processing for retail customers
Domain
Retail / Consumer goods
Deliverable
product features
Required skills
Customer greeting, cash handling, returns processing, complaint management, adherence to store procedures
Preferred skills
Reactivity, prioritization, strong interpersonal skills
Responsibilities
Greeting customers at contact points, proposing services to simplify purchases, managing returns and complaints, verifying product compliance, processing final payments
Seniority
Entry-level
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