Assistant Gouvernante Générale (H/F/X)
Core
Coordinate and manage the floor service operations across two hotel establishments to ensure guest comfort and quality standards.
Role type
Assistant General Manager (Floor Service)
Builds
Guest room and public area cleanliness, operational efficiency, and team performance in a hospitality setting.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Team leadership, operational coordination, quality control, inventory management, stakeholder communication, problem-solving, scheduling, compliance with hygiene and safety standards
Preferred skills
Proficiency in Opera PMS and Microsoft Office, experience with outsourcing management
Responsibilities
Monitor daily cleanliness and presentation of rooms and common areas, organize and distribute team workloads, ensure availability of linens and supplies, enforce hygiene and safety procedures, manage subcontractor relations, lead and train staff, handle guest complaints, and optimize resource usage.
Seniority
Mid-level, hands-on manager