Guest Service Associate - Housekeeping
Core
Clean and maintain hotel rooms and public areas, replenish supplies, and handle guest requests and complaints.
Role type
Guest Service Associate (Housekeeping)
Builds
Clean guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Cleaning, guest service, reporting incidents, room status recording, valet services, fire safety procedures
Preferred skills
English proficiency, attention to detail, multi-tasking, working under pressure
Technologies
None
Responsibilities
Attend daily briefings and assigned tasks, clean and maintain areas of responsibility, replenish guest supplies, report damage or malfunction, maintain equipment cleanliness, record room status, carry out valet services, handle guest complaints tactfully, report unusual behavior or activities
Seniority
Entry-level, no experience required