Senior Platform Admin
Core
Senior Salesforce Administrator owning the global CRM platform (Sales Cloud, Service Cloud, CPQ) to support sales, service, and commercial operations across Americas and APAC.
Role type
Senior IC Salesforce Administrator
Builds
Salesforce platform stability, user support resolution, and incremental configuration enhancements
Domain
SaaS CRM / Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce Administration, Salesforce Flows, Apex (basic), Data quality management, Agile/Scrum, Stakeholder management, Technical troubleshooting
Preferred skills
Salesforce CPQ, Marketing automation, Order management, Salesforce Platform App Builder certification
Technologies
Salesforce Sales Cloud, Service Cloud, CPQ, LeanData, DocuSign, Dun & Bradstreet, Jira, Microsoft 365, Data Loader
Responsibilities
Manage and resolve support tickets for Salesforce CRM; Configure platform enhancements; Support CRM Project team with testing and training; Identify and resolve data quality issues; Collaborate on technical debt reduction; Act as primary contact for Americas PM.
Seniority
Senior, hands-on IC
