Ocean Import Agent
Core
Ensure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Import Department.
Role type
Ocean Import Agent
Builds
Ocean import logistics operations
Domain
International logistics / Ocean freight
Deliverable
client delivery
Required skills
Ocean import operations, customer service, vendor relations, billing, overseas communications, process improvement, problem escalation
Preferred skills
Bachelor's degree, 6 months experience in Ocean Import, computer skills (Excel, Word, PowerPoint), attention to detail
Technologies
Excel, Word, PowerPoint
Responsibilities
Manage accurate and timely billing, adhere to procedure and productivity standards, understand department process flow to improve efficiency, handle overseas communications and timely responses, escalate problems to management when necessary
Seniority
Entry-level / Individual Contributor