Lead Software Engineer - Systems

Freshworks

Chennai, in💼 Full-time🗓 2026-08-20 → 2026-09-25

Core

Building next-generation, milli-second efficient, always available, internet-scale platform services for Freshworks.

Role type

Lead Software Engineer (Systems)

Builds

Scalable, low latency, and cost-efficient distributed system solutions for product teams.

Domain

SaaS / Enterprise CX & IT solutions / Distributed Systems

Deliverable

production ML models | product features

Required skills

Java, OOPS, System Design, Scalable System Architecture, Data Structures & Algorithms, SDLC, Peer Code Reviews, Open Source Distributed Systems

Preferred skills

Ruby on Rails, AWS, Large-scale Systems, SaaS Deployment, Open Source Projects

Technologies

Java, Ruby on Rails, AWS, Open Source Distributed Systems

Responsibilities

Lead teams to deliver scalable solutions; Drive implementation of open source distributed systems; Build innovative solutions from scratch; Define system quality attributes and success metrics.

Seniority

Senior, hands-on IC with mentorship responsibilities

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About Freshworks

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.