Bell/Valet Supervisor - Full Time
Core
Supervise Bell and Valet operations to ensure smooth, efficient service and high guest satisfaction at a luxury hotel.
Role type
Front-line operations supervisor (Bell/Valet)
Builds
Guest arrival/departure experiences, vehicle parking and retrieval services
Domain
Luxury hospitality
Deliverable
product features
Required skills
Supervisory experience, guest service orientation, training skills, labor productivity management, equipment maintenance, valid driving license
Preferred skills
Previous Valet/Bell operations experience
Technologies
Windows XP, MS Office
Responsibilities
Ensure guests receive warm greetings and appropriate assistance; monitor and coach staff on Fairmont standards and procedures; adjust staffing levels to meet business demands; maintain hotel vehicles, bikes, and bell carts; adhere to policies to prevent loss of guest belongings or hotel property.
Seniority
Individual contributor with supervisory responsibilities