Shift Supervisor | Munro
Core
Oversee daily store operations, manage inventory accuracy, and lead a team of pickers and staff in a quick-commerce environment.
Role type
Shift Supervisor (Store Operations)
Builds
Inventory management, order fulfillment, and store operational processes
Domain
Quick-commerce / Food & Grocery Delivery
Deliverable
product features
Required skills
Team coordination, inventory control, conflict resolution, performance monitoring, administrative process management, food safety compliance, staff scheduling, data analysis
Preferred skills
Experience leading similar teams, proficiency in Microsoft Office and Google tools, problem-solving orientation, interpersonal skills
Technologies
Tableau, Ops Portal, Workday, Gmail, Orquest, Pelican, Excel, Word, PowerPoint
Responsibilities
Ensure correct picking process operation and quality standards; coordinate team tasks and assign resources; monitor team performance and support administrative processes; ensure compliance with food safety and occupational health policies; manage inventory integrity and cycle counts; handle merchandise reception and quality checks; support store manager in staff development and scheduling; delegate or perform inventory stocking and equipment maintenance; train staff on onboarding/offboarding processes; drive employee engagement initiatives.
Seniority
Mid-level, hands-on IC