Director, UX Design & Research
Core
Leads UX strategy, design, and research across ecommerce, omnichannel, and retail store experiences to unify the customer journey.
Role type
Director, UX Design & Research (Hands-on IC with team leadership)
Builds
Unified customer experiences across digital and physical channels; matured design systems; scalable UX research practices.
Domain
Retail / Ecommerce / Athletic Apparel
Deliverable
product features
Required skills
UX/UI design, UX research (generative and evaluative), design system governance, team management, vendor management, AI tool integration, cross-channel strategy
Preferred skills
Ecommerce/omnichannel/retail experience, AI-assisted design workflows, design-to-code understanding
Technologies
Figma, Claude Design
Responsibilities
Set and unify UX strategy across channels; lead and grow UX design and research functions; build and coach a team of designers and researchers; govern the design system; define ways of working with AI; present strategic recommendations to senior stakeholders.
Seniority
Director, hands-on leadership
