Consultant(e) Assistant(e) Support PLM (H/F)
Core
Provide functional and technical support to users for business systems, technical software (CATIA), and equipment in mechanical and electronic environments.
Role type
Support consultant (PLM/IT)
Builds
Support for business IT systems, PLM tools, and technical software
Domain
Industrial engineering, mechanical/electronic systems, PLM
Deliverable
dashboards & analysis
Required skills
CATIA, CAD/CAM tools, business IT systems (ERP, PLM), incident diagnosis, user support, technical documentation
Preferred skills
Mechanical engineering background, electronic systems knowledge
Technologies
CATIA, ERP, PLM
Responsibilities
Handle user requests via hotline, email, or ticketing; diagnose and resolve incidents related to business tools and technical software; support users on business IT systems; document incidents and update knowledge bases; collaborate with IT and technical teams
Seniority
Junior to Mid-level, hands-on IC