HÔTE D’ACCUEIL (H/F)
Core
Greeting customers at various points of contact within the retail store, including in-store, checkout, and phone reception, while adhering to customer rituals.
Role type
Retail customer service representative
Builds
Simplified and adapted purchasing experiences for customers
Domain
Retail / Consumer goods
Deliverable
client delivery
Required skills
Customer relations, prioritization, product compliance verification, cash handling, returns and complaints management
Responsibilities
Greeting customers at points of contact, proposing services to simplify purchases, managing returns and complaints, verifying product compliance, processing final payments, ensuring cash register procedures are followed
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