Housekeeping Manager
Core
Lead and manage all daily aspects of the Housekeeping department in a luxury hotel, ensuring service standards, guest satisfaction, and revenue optimization.
Role type
Housekeeping Manager
Builds
Clean guest rooms and public spaces, manages departmental operations and staff
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Yield management, staff hiring and training, budget management, inventory control, guest relations, brand compliance, administrative reporting
Preferred skills
Rooms leadership, OPERA PMS, collective bargaining agreements
Technologies
Microsoft Windows, OPERA PMS, Watson
Responsibilities
Lead daily housekeeping operations, handle guest concerns, maximize room revenue via yield management, manage department budget and inventory, conduct room inspections, oversee staff hiring and training, maintain brand compliance standards
Seniority
Manager, operational leadership