Guest Service Associate - Hk
Core
Clean and maintain guest rooms, public areas, and executive offices to ensure high standards of cleanliness and guest satisfaction.
Role type
Guest Service Associate (Housekeeping)
Builds
Clean guest rooms, public areas, and executive offices
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Room cleaning, linen handling, bed making, guest interaction, issue resolution, time management, attention to detail
Preferred skills
Multilingual communication, local language understanding
Technologies
None
Responsibilities
Clean assigned guest rooms and public areas, inspect and change linens, make beds, equip rooms with amenities, respond to guest queries, follow lost and found procedures, maintain fire exit and corridor standards
Seniority
Entry-level to Junior
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