Housekeeping Supervisor
Core
Lead and supervise housekeeping operations to maintain cleanliness, organization, and guest satisfaction standards.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms and public areas for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
physical/clinical work
Required skills
Supervisory leadership, team training and mentoring, guest relations, conflict resolution, safety and sanitation protocol enforcement, inventory management, maintenance issue reporting, operational decision-making, detailed record keeping, physical stamina for standing/walking/kneeling
Preferred skills
Coaching skills, experience handling guest complaints, familiarity with hospitality safety protocols
Technologies
None stated
Responsibilities
Lead day-to-day housekeeping operations, conduct daily briefings and team meetings, train and motivate staff, monitor work quality and provide feedback, ensure adherence to safety and sanitation protocols, report maintenance and inventory needs, handle guest concerns and complaints
Seniority
Mid-level, hands-on supervisor