BRICOMARCHE SILLINGY - HÔTE D’ACCUEIL / CAISSE (H/F)
Core
Greet customers at various contact points in-store (in-person, phone), process transactions, and handle returns/complaints to ensure a simplified shopping experience.
Role type
Frontline retail cashier and customer service representative
Builds
In-store customer service and transaction processing for a home improvement retailer
Domain
Retail / Home Improvement
Deliverable
Product features (checkout interface, service delivery)
Required skills
Customer greeting, cash handling, returns processing, complaint management, adherence to store procedures
Preferred skills
Strong interpersonal skills, reactivity, prioritization
Technologies
Point of sale (POS) systems
Responsibilities
Greet customers at the entrance, phone, and checkout; process payments and verify item compliance; manage returns and customer complaints; follow store rituals and procedures
Seniority
Entry-level / Individual Contributor