Field Service Engineer - Japan
Core
Field service, commissioning, operation, testing, integration, optimization, maintenance, and repair of TOMRA Sorting systems in Japan and other regions.
Role type
Field Service Engineer
Builds
TOMRA Sorting systems for recycling and material recovery
Domain
Recycling, mining, food industry; sensor-based sorting technology
Required skills
technical problem-solving, troubleshooting, follow-up, commissioning, operation, testing, integration, optimization, maintenance, repair, training delivery, cost and timing management, sales support, project management support, on-call technical support, field reporting
Preferred skills
Electrical, Mechanical, or Electro-Mechanical Engineering background, ability to present complex technical information, cross-cultural communication, stress management
Technologies
TOMRA Sorting systems, sensor-based sorting technology
Responsibilities
Perform field service work including commissioning, operation, testing, integration, optimization, maintenance, and repair; provide technical support to clients; prepare and review onsite service visits; train customer maintenance personnel and TSS Service Engineers; support Sales and Project Management; ensure maximum system performance; manage costs and timing of field activities; provide detailed field reports; contribute ideas for quality, efficiency, and profitability improvements
Seniority
Mid-level, hands-on IC