Staff Product Designer, Customer & Partner Experience (CPEX)
Core
Designing large-scale content architecture and AI-mediated retrieval systems to help users find, navigate, and use content across dozens of sources and systems.
Role type
Staff Product Designer (Content & Experience Architecture)
Builds
Content navigation systems, structured content libraries, and AI-driven retrieval experiences for B2B SaaS platforms.
Domain
B2B SaaS, Enterprise Content Management, AI-native design
Deliverable
product features
Required skills
Large-scale content architecture, Information architecture, UX system design, End-to-end design strategy, Design leadership, UX architecture frameworks, Research synthesis, Figma mastery
Preferred skills
Learning platform design, AI-native design patterns, Multi-property experience consolidation, Brand-driven design systems
Technologies
Figma
Responsibilities
Design complex information architectures serving diverse audiences; Lead teams through rapid iteration and parallel workstreams; Articulate UX architecture frameworks translating platform conventions; Synthesize research insights into actionable design direction.
Seniority
Staff, hands-on IC with strategic leadership
