Solution Expert - Relex
Core
Functional and solution expert for RELEX SaaS, enabling demand forecasting, replenishment, and inventory efficiency for ultra-fresh assortments.
Role type
Senior functional consultant / solution expert (SaaS planning platform)
Builds
Internal METRO.digital capability for RELEX operations, support, and global rollout execution
Domain
Retail / Wholesale / Supply Chain / Demand Planning
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
RELEX platform expertise, functional configuration, requirements translation, test planning, UAT support, incident investigation, stakeholder management, data validation, process documentation, SQL understanding
Preferred skills
Application managed services experience, L2 support, multi-country rollout experience, ITSM processes, Jira/Confluence/ServiceNow, API/integration troubleshooting
Technologies
RELEX SaaS, RELEX Connect, Jira, Confluence, ServiceNow
Responsibilities
Configure and optimize RELEX solution elements (dashboards, rules, parameters), translate business needs into user stories and test cases, support data validation and issue analysis, participate in functional and integration testing, resolve specialized incidents within SLAs, coordinate with delivery teams and vendors, support rollout and go-live activities, provide training and knowledge transfer
Seniority
Senior, hands-on IC
