Recreation Supervisor
Core
Oversee daily operations of recreation facilities (Pool, Beach, Gym, Kids Club) and drive guest engagement programs to ensure professional service delivery and high guest satisfaction.
Role type
Recreation Supervisor (Operations & Guest Experience)
Builds
Daily activity programs, special events, and guest engagement initiatives across multiple recreation venues.
Domain
Hospitality / Recreation Management
Deliverable
product features
Required skills
Team supervision and training, operational planning and execution, guest complaint resolution, facility safety and maintenance, inventory management, program development, contingency planning, performance monitoring.
Preferred skills
Advanced degree, experience in related position, ability to work under pressure, computer literacy, report preparation.
Technologies
Personal computer
Responsibilities
Ensure facilities are clean, safe, and well-maintained; plan and implement daily activity programs; supervise and train recreation staff; handle guest complaints and critical incidents; monitor equipment and inventory; develop new ideas to enhance guest experience.
Seniority
Mid-level, hands-on IC