Senior Software Engineer, Fullstack
Core
Design, build, and operate full-stack support systems for consumers, drivers, and merchants using automation and AI to improve self-service and issue resolution.
Role type
Senior IC fullstack software engineer
Builds
Full-stack systems including Ruby on Rails, React, Golang services, APIs, and microservices for support workflows
Domain
Customer support technology, ride-hailing, and food delivery
Deliverable
production ML models | product features | infrastructure
Required skills
Full-stack development, Golang backend services, Ruby on Rails, React frontend, distributed systems design, API design, microservices architecture, system reliability, incident response, code review, mentorship
Preferred skills
AI-assisted software development, LLM APIs, workflow orchestration (Temporal), ticketing systems, CI/CD tools, relational databases
Technologies
Ruby on Rails, React, Golang, Datadog, Kibana, MySQL, PostgreSQL, Oracle, Jenkins, Maven, GitLab
Responsibilities
Build and maintain full-stack features, lead technical delivery for support journeys, develop scalable microservices, create accessible frontend experiences, oversee production readiness and monitoring, participate in on-call and incident handling, improve testing practices, mentor engineers
Seniority
Senior, hands-on IC
