Quality Assurance Specialist
Core
Provide expert, objective assurance on the quality and effectiveness of operational processes and controls, specifically focusing on SAR (Suspicious Activity Report) reporting, risk identification, assessment, and mitigation.
Role type
Specialist Quality Assurance Engineer (AML/SAR)
Builds
Risk-based reviews, compliance assessments, and continuous improvement recommendations for Wise's money transfer operations.
Domain
Financial Services / Anti-Money Laundering (AML) / Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAR Reporting experience, AML/BSA compliance knowledge, Risk assessment, Root cause analysis, QA methodologies, Case management systems, Data analysis
Preferred skills
Experience with external suspicious activity reporting, Regulatory compliance, FIU interaction, AI tools for case working
Technologies
Case management systems, Dashboards, AI tools
Responsibilities
Conduct holistic, risk-based reviews using test scripts and scorecards; Assess risk, materiality, and root causes for findings; Participate in calibration exercises to ensure consistent decisions; Analyze emerging themes and trends; Execute root cause analysis or targeted investigations when assigned.
Seniority
Mid-level, hands-on IC