Ocean Export Agent
Core
Ensure timely and accurate movement of freight and information within the Ocean Export Department.
Role type
Ocean Export Agent
Builds
Ocean export freight processes and documentation
Domain
International logistics and ocean freight
Deliverable
product features
Required skills
Data entry, tracking and tracing, regulatory compliance, process improvement, overseas communication, customer service, computer skills (Excel, Word)
Preferred skills
Ocean documentation process knowledge, Hazardous Materials certification
Technologies
Operational systems, Excel, Word
Responsibilities
Ensure smooth and timely freight process flow, Track and Trace Ocean Export Files and reporting, Meet compliance at all times to regulations, Understand department process flow and improve operational efficiency, Ensure all customers standard operating procedures are in place and updated, Overseas communications and timely responses to emails and requests, Escalation of problems to Management when necessary
