Quality Assurance Manager
Core
Oversees all quality operations for the Philadelphia business, including service centers and laboratories, ensuring adherence to government regulations and driving quality improvement.
Role type
Senior IC Quality Assurance Manager
Builds
Quality policy programs, corrective action plans, and compliance frameworks for environmental testing laboratories
Domain
Environmental testing / Laboratory quality assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Laboratory quality operations expertise, regulatory compliance interpretation, corrective action management, system improvement diagnosis, team leadership and mentoring, project management, written and oral communication, stress management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Ensure quality policy program implementation and maintenance across the organization; handle agency audits, client audits, and visits; coach and mentor quality team members; oversee regulatory training programs; drive complex resolutions with operations and clients; identify and diagnose system improvements; translate government regulations into laboratory policies
Seniority
Senior, hands-on IC with management responsibilities
