Umfeldmanager (m/w/d)
Core
Facilitate contact between residents and the local neighborhood to reduce cultural uncertainties and prevent conflicts.
Role type
Community relations manager for refugee housing facility
Builds
Community engagement programs and conflict resolution mechanisms
Domain
Social services / Refugee integration / Community relations
Deliverable
client delivery
Required skills
Community engagement, conflict resolution, stakeholder communication, crisis de-escalation, cross-cultural communication, public relations
Preferred skills
Knowledge of asylum law, violence prevention, de-escalation training, experience in social work or street work, experience with refugees
Technologies
None
Responsibilities
Design active environment management, foster exchange between facility and neighborhood, conduct citizen office hours, address complaints from the public, collaborate with facility leadership and care teams
Seniority
Mid-level, hands-on IC