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Director - Database Performance Engineering

Santa Clara, CALIFORNIA, us💼 Full-time💰 $221,200–$221,200🗓 2026-08-10 → 2026-09-26

Core

Lead the Database Performance Engineering organization to drive performance, scalability, and efficiency across ServiceNow's database platforms and supporting infrastructure.

Role type

Director, Database Performance Engineering

Builds

High-performing engineering teams focused on database performance, OS performance, scalability, observability, and capacity planning.

Domain

SaaS / Database Performance Engineering / Cloud Infrastructure

Deliverable

production ML models | product features | dashboards & analysis | infrastructure

Required skills

Database engineering, Performance engineering, Distributed systems, Engineering leadership, Query optimization, Workload management, Capacity planning, Observability, AI integration, Stakeholder management

Preferred skills

Large-scale enterprise database platforms, Performance testing frameworks, Executive reporting, Linux production environments, ServiceNow platform architecture

Technologies

MySQL, MariaDB, PostgreSQL, Oracle, SQL Server, Linux, Cloud-native platforms

Responsibilities

Lead talent acquisition, performance management, and career development for the engineering team; Identify and eliminate performance bottlenecks across database, OS, compute, and storage; Establish scalable performance engineering practices and governance processes; Partner with Product Engineering and Operations to integrate performance considerations into the SDLC; Drive architectural decisions and technology investments based on performance expertise.

Seniority

Director, strategic leadership & team management

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