Head Therapist
Core
Lead the daily operations of the sauna and spa, delivering high-standard treatments and services to hotel guests.
Role type
Senior IC Head Therapist (Spa Operations)
Builds
Spa treatments, sauna services, and guest wellness experiences
Domain
Hospitality / Wellness
Deliverable
product features
Required skills
Massage therapy, Spa operations, Guest service, Team leadership, Equipment maintenance, Treatment evaluation
Preferred skills
International spa experience, Hotel operations knowledge, Adaptability, Customer focus
Technologies
Massage equipment, Spa facilities
Responsibilities
Maintain safety and privacy in the massage room, Perform massage sessions per schedule, Coordinate with line manager for smooth operations, Conduct daily equipment checks and record repairs, Ensure proper attire usage in spa areas, Maintain guest contact and feedback loops, Conduct regular treatment evaluations and reassessments
