Worker Engagement Specialist
Core
Deploy digital worker engagement and grievance mechanisms for suppliers in French-speaking African nations to improve working conditions and supply chain transparency.
Role type
Freelance/Consultant Worker Engagement Specialist
Builds
Digital worker voice programs and grievance mechanisms for global supply chains
Domain
Social compliance, labor rights, and supply chain sustainability in Africa
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
social compliance, labor rights, supply chain management, grievance mechanism management, supplier engagement, digital platform training, stakeholder liaison, program deployment
Preferred skills
community relations, corporate social responsibility, technology adoption, auditing industry knowledge, international certification standards (BSCI, ETI, SA8000, SEDEX)
Technologies
digital worker engagement platforms, grievance management software
Responsibilities
Lead deployment of digital worker voice programs, lead supplier platform training and technical support, manage case management of grievances, support investigation and remediation, develop onboarding materials, communicate with supplier management, liaise with internal stakeholders, gather client and supplier feedback
Seniority
Mid-level, hands-on consultant