Protocol Supervisor
Core
Coordinate inspection bookings, communicate with global customers and on-site inspectors, and quote orders based on workload for the Testing, Inspection, and Certification industry.
Role type
Front-line operations supervisor (quality control/inspection)
Builds
Inspection booking workflows and customer communication channels
Domain
Consumer goods, textiles, footwear, leather, and quality compliance
Deliverable
client delivery
Required skills
Inspection booking management, customer communication, order quoting, technical knowledge of textiles/footwear/fabric/leather/consumer goods, Microsoft Office proficiency
Preferred skills
Quality control experience, supervisory experience, attention to detail, open learning AI tools familiarity
Responsibilities
Ensure inspection bookings meet customer requirements, coordinate between on-site inspectors and global customers, quote inspection orders based on estimated workload
Seniority
Entry to Mid-level, individual contributor with potential for supervision