Waiter / Waitress
Core
Front-of-house service role delivering dining experiences and managing guest interactions in a fast-paced restaurant environment.
Role type
Front-of-house server
Builds
Dining experiences for guests
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest greeting and seating, Menu knowledge and recommendations, Order taking and accuracy, Kitchen communication, Food and beverage service, Payment processing, Table clearing and resetting, Dietary requirement awareness, Cash handling, Multitasking
Preferred skills
Previous F&B service experience, English fluency, Additional language skills
Technologies
Point of sale systems
Responsibilities
Greet guests and seat them, Present menus and recommend items, Take and relay orders, Serve food and beverages, Process payments, Clear and reset tables, Monitor guest satisfaction, Follow health and safety protocols
Seniority
Individual Contributor, Entry to Mid-level