Analista de MIS / Automação / Governança de dados Sênior
Core
Senior MIS Analyst leading data governance, quality, automation, and delivery of reliable indicators to support Customer Care executive decision-making.
Role type
Senior IC data governance and automation engineer
Builds
Automated data pipelines, validated KPIs, and operational dashboards for Customer Care leadership
Domain
Data & Technology / Customer Care
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, Python, Data Warehouse (DW), Databricks, Microsoft Fabric, Azure, Power BI, Tableau Prep, GitHub, Data Quality tools
Preferred skills
AI tools for productivity and automation
Technologies
SQL, Python, Databricks, Microsoft Fabric, Azure, Power BI, Tableau Prep, GitHub
Responsibilities
Structure data governance and official indicator sources; Create and maintain data dictionary and critical KPIs; Develop automated validation checklists for indicators; Build quality controls and data reconciliation; Automate manual extraction, processing, and publication routines; Support dashboard construction and standardization in Power BI; Create operational insights connecting indicators to root causes and recommendations; Collaborate with Planning and Budget to align operational data with financial vision; Act as technical reference and knowledge multiplier for the team
Seniority
Senior, hands-on IC
