Accueil et Administration des ventes
Core
First point of contact for customers in-store, ensuring a smooth client experience from initial contact to file follow-up.
Role type
Sales Reception and Administration Specialist
Builds
Customer service interactions, sales administration, and store operations for home furnishing products.
Domain
Retail / Home Furnishing (Kitchens, Bathrooms, Carpentry)
Deliverable
client delivery | product features
Required skills
Customer reception, administrative rigor, order follow-up, cash management, banking reconciliation, client advising, sales floor animation, commercial operations support
Preferred skills
Sales or administrative management training, 2-3 years of experience in similar roles
Technologies
POS systems, banking reconciliation tools
Responsibilities
Greet customers in-store and at the phone standard, direct customers to the right contact or solution, follow up on orders (financing, post-order, after-sales), manage sales administration and update tracking tables, handle cash register and banking reconciliations, advise customers to meet their expectations, contribute to the quality and animation of the display room, participate in commercial operations setup
Seniority
Junior to Mid-level, hands-on IC