Assistant Manager, Platform Safety
Core
Develop and support safety programmes for Grab's mobility and delivery services by combining data analysis, operational assurance, and public liaison to identify risks and manage incidents.
Role type
Senior IC programme manager (platform safety)
Builds
Safety programmes, risk controls, and crisis response protocols for mobility and delivery operations
Domain
Platform operations / Public safety / Mobility and delivery
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
data analysis, programme management, public liaison, incident management, process development, strategic insights, budget management, stakeholder coordination
Preferred skills
government agency engagement, transport sector experience, data visualisation, crisis response
Technologies
data visualisation tools, dashboarding tools
Responsibilities
Combine safety incident data and operational signals to identify risks and recommend interventions; Review safety processes and case classifications to strengthen standards; Manage safety programmes from planning through implementation; Develop safety communications and training materials; Act as public liaison for government agencies and law enforcement; Support responses to safety incidents and crisis situations
Seniority
Senior, hands-on IC