Manager Rider Acquisition & Partnerships
Core
Manage relationships with 3PL partners to oversee rider onboarding, training, performance, safety, and retention for a food delivery platform.
Role type
Manager, Rider Acquisition & Partnerships
Builds
Rider lifecycle management programs, training SOPs, and partner incentive structures
Domain
Food delivery / Logistics
Deliverable
product features
Required skills
Data management, stakeholder management, program design, performance analysis, compliance enforcement, training development
Preferred skills
Experience in high-growth startups, tech, consulting, or investment banking
Technologies
Excel
Responsibilities
Build and maintain relationships with 3PL partners; Design training programs and workshops for riders; Lead rider onboarding and lifecycle management; Monitor rider safety and compliance; Analyze rider performance data to drive improvements; Conduct rider engagement activities and focus groups.
Seniority
Manager, hands-on IC